Privacy Policy

When you use TruerTax, we may collect the following information:

• Property information: street address, city, state, ZIP code
• Contact information: your name, email address, and phone number
• Mortgage information: loan balance, interest rate, monthly payment, remaining term, and credit score range (if provided voluntarily)
• Usage data: pages visited, browser type, IP address, and device information via cookies and analytics tools

We use the information we collect to:

• Provide your free property tax analysis
• Personalize your results and communications
• Connect you with mortgage lenders and financial services partners (with your consent)
• Process payments for paid services
• Send transactional and marketing communications
• Improve and operate the Service
• Comply with legal obligations

We may share your information with:

• Partners and lenders:With your express written consent, we may share your contact and property information with mortgage lenders, financial services companies, and home services providers as a “trigger lead.” These partners may contact you about mortgage, refinancing, and home-related financial products.
• Service providers: We use third-party vendors including Supabase (database), Stripe (payments), Resend (email), and analytics providers. These parties process data only as needed to provide their services.
• Legal requirements: We may disclose information when required by law, court order, or to protect the rights and safety of TruerTax or others.

We do not sell your personal information to third parties for their own marketing purposes.

TruerTax uses cookies and similar technologies to remember your preferences, analyze traffic, and improve your experience. You can control cookies through your browser settings. Disabling cookies may affect certain functionality.

We retain your personal information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time by contacting us.

Depending on your state of residence, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of the sale or sharing of your personal information
• Opt out of targeted advertising

California residents have additional rights under the California Consumer Privacy Act (CCPA). See our Do Not Sell My Info page to exercise your opt-out rights.

To exercise any of these rights, contact us at privacy@truertax.com.

We use industry-standard security measures including encryption in transit (TLS) and at rest to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised date. Your continued use of the Service constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy, please visit our Contact page.